FAQ

Common questions before starting a website project.

This section answers the most frequent questions about scope, timeline, bilingual setup, post-launch support, and how to start a conversation with NEWEBSITE.

FAQ

Frequently Asked
Questions

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How long does website development take?
Landing pages usually take 3-7 business days. Company profiles take 1-3 weeks. Online shops and custom web apps can take 3-8 weeks depending on features, content, integrations, and revision flow.
Can you serve Indonesian and international clients?
Yes. Websites can be bilingual in Indonesian and English, use local or global payments, and the workflow is remote-friendly through WhatsApp, email, or video calls.
Is the design custom?
Yes. The design is tailored to your brand, target market, and business goals. We follow references you like while avoiding a generic template feel.
Are domain and hosting included?
We can help set up domain, hosting, SSL, email, and deployment. Third-party costs such as domain, hosting, payment gateways, or paid plugins are billed separately as needed.
Do I need to prepare all content first?
Ideally, prepare basic materials such as business profile, services/products, logo, photos, and references. If it is not complete, we can help structure the copy and content direction.
Is there support after launch?
Yes. Every project includes initial support for bug fixes and small adjustments. Monthly retainers are available for maintenance, content updates, monitoring, and improvements.
Can I pay in milestones?
Yes. The standard setup is 50% upfront and 50% on completion. For larger projects, we can discuss milestone-based payments.
What do I need to get started?
Send your website goal, business type, target market, desired features, reference websites, and estimated budget. We will help recommend the right scope.